Product-related inquiries: Our FAQ page has answers galore. If you still have questions after perusing the plethora, email our customer service diva.
Order-related inquiries: If you’ve placed an order and want to check its status, please log in to your account.
Shipping-related inquiries: If you have a shipping question, visit our shipping page.
Press-related inquiries: Logos, banners, etc. are available here.
Returns/exchanges: We apologize if you're not satisfied with an item you purchased from us. To return for a refund, simply send the item to the address below and be sure to include your invoice. To exchange, please send the item back to us with your invoice AND a note letting us know what you'd like instead. We'll contact you if we have any questions.
Physical address: If you have a return, exchange, or want to send us presents, here’s our info:
USPS deliveries:
Flashflight.com
c/o Playhard, Inc.
PO Box 18390
Boulder, Colorado 80308
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Non-USPS deliveries:
Flashflight.com
c/o Playhard, Inc.
5589 Arapahoe, #104
Boulder, Colorado 80303
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Phone numbers: If you need to reach out for a touch, you can call us 9 am – 4 pm MST.
Denver metro area: 303.449.1150
Elsewhere: 800.315.2575
Fax: 303.449.2960
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